000 | 00557nam a22001697a 4500 | ||
---|---|---|---|
005 | 20220308033616.0 | ||
008 | 220308b |||||||| |||| 00| 0 eng d | ||
020 | _a071729740-3 | ||
040 | _cJHCSC | ||
041 | _aeng | ||
082 | _aM 026 P293 1997 | ||
100 |
_91189 _aPayne, Shelia _eauthor |
||
245 |
_aDelivering customer service: _bHow to win a competitive edge through managing customer relationships successfully/ _cPayne, Shelia |
||
260 |
_aHongkong, _bGrolier International Inc, _c1997. |
||
300 | _ax, 188 p.: | ||
942 |
_2ddc _cBOOK _eDeluxe edition |
||
999 |
_c5747 _d5747 |