TY  - BOOK
AU  - Kalacas, Maria Rellie B.
TI  - Service management : Principle for hospitality and tourism
SN  - 9781774073131
U1  - 338.479 
PY  - 2020///
CY  - 2010 Winston Park Drive 2nd Floor Oakville ON L6H 5R7 Canada
PB  - Society Publishing
KW  - Service management
N1  - Includes bibliographical references and index
ER  -