Kalacas, Maria Rellie B. Service management Principle for hospitality and tourism Maria Rellie B. Kalacas - 2010 Winston Park Drive 2nd Floor Oakville ON L6H 5R7 Canada Society Publishing 2020 - xviii, 208 pages Includes bibliographical references and index ISBN: 9781774073131 Subjects--Topical Terms: Dewey Class. No.: 338.479