@book{383,
	author = {Becklin, Karonne J.},
	title = {Medical office procedures /},
	publisher = {Glencoe / McGraw-Hill,},
	year = {c2003.},
	address = {New York :},
	edition = {5th ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/mh031/2001054797.html}
}