Delivering customer service: (Record no. 5747)

MARC details
000 -LEADER
fixed length control field 00557nam a22001697a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220308033616.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220308b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 071729740-3
040 ## - CATALOGING SOURCE
Transcribing agency JHCSC
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number M 026 P293 1997
100 ## - MAIN ENTRY--PERSONAL NAME
9 (RLIN) 1189
Personal name Payne, Shelia
Relator term author
245 ## - TITLE STATEMENT
Title Delivering customer service:
Remainder of title How to win a competitive edge through managing customer relationships successfully/
Statement of responsibility, etc. Payne, Shelia
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Hongkong,
Name of publisher, distributor, etc. Grolier International Inc,
Date of publication, distribution, etc. 1997.
300 ## - PHYSICAL DESCRIPTION
Extent x, 188 p.:
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Edition Deluxe edition
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
            JHCSC - Main Campus Library JHCSC - Main Campus Library   03/08/2022 Library fund   M 026 P293 1997 2756m 03/08/2022 1 03/08/2022 Book

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